Customer Support

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Find your perfect diamond at De Beers. Shop now with complimentary delivery, returns and exchanges.

Client Services

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Whether you’re shopping from home or visiting one of our stores, our Brand Ambassadors and client services team are passionate about providing you with a shopping experience that is tailored just for you.

Frequently Asked Questions

If you have an enquiry about an order, our in-store services or our returns policy, explore our frequently asked questions.

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Available 24/7

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Live chat

Available Mon – Fri 09:00-21:00

Sat 10:00-22:00

Sun 10:00-17:00

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Call

Available Mon – Fri 09:00-19:00

Tel. +44 (0) 207 758 9780

Call request

Request a call back from our client services team within 12 hours

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