Customer Support

Find your perfect diamond at De Beers. Shop now with complimentary delivery, returns and exchanges.

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We’re passionate about providing a tailored shopping experience, whether you’re at home or visiting one of our stores.

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HOW CAN WE HELP?

Client Services FREQUENTLY ASKED QUESTIONS

Client Services

Debeers Live Chat

Live Chat

Available Mon – Fri 09:00-21:00 Sat: 10:00-22:00 Sun: 10:00-17:00
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Debeers Email

Email

Available: 24/7
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Debeers Call

Call

Available Mon – Fri 09:00-19:00
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Debeers Call Request

Call Request

Request a call-back within 12 hours
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Wedding band

Ring Size Guide

The most accurate finger measurements can be provided in any of our stores, but surprises aren’t that simple, so we’ve created a simple ring size guide to help you find the perfect fit.

Download Guide

Frequently Asked Questions

ONLINE SHOPPING

AFTER SALES AND CARE

YOUR STORE VISIT

OUR DIAMONDS AND METALS

YOUR ACCOUNT

OUR BRAND