Shipping

We offer complimentary shipping on all orders, please allow up to 3 working days for delivery. Our deliveries are sent securely via a FedEx premium service and will require a signature on delivery.

Holiday Shipping Dates

Sunday, 16th December 2018 – Engraved Orders
Tuesday, 18th December 2018 – Standard Complimentary Delivery
Thursday, 20th December 2018 (by 12pm) – Express Delivery
Friday, 21st December 2018 (by 2pm) – Express Saturday Delivery

Exchanges and Returns

We hope that you are delighted with your purchase, however should you wish to exchange or return your order it will be accepted within 30 days of purchase as long as your items are in perfect condition. Please email contact_us@debeers.com quoting the order ID from your email receipt to arrange the return of your order. We will cover the cost of its return.

Orders placed during December 2018 can be returned up until January 15th 2019. The extended returns period excludes items that have been engraved.

Engraving

We are also delighted to offer a complimentary engraving service on many of our rings and wedding bands. Please allow an additional 6 working days for delivery for any engraved items. Engraved items cannot be exchanged or returned.

A Diamond is forever