Shipping

We offer complimentary shipping on all orders, please allow up to 3 working days for delivery. Our deliveries are sent securely via a FedEx premium service and will require a signature on delivery.

Holiday Shipping Dates

Friday, 13th December 2019 – Engraved Orders
Friday, 20th December 2019 – Complimentary Next Day Delivery

Exchanges and Returns

We hope that you are delighted with your purchase, however should you wish to exchange or return your order it will be accepted within 30 days of purchase as long as your items are in perfect condition. Please email contact_us@debeers.com quoting the order ID from your email receipt to arrange the return of your order. We will cover the cost of its return.

Exchanges and Returns over the Holiday Season

Purchases made from 15th November 2019 can be exchanged or returned up until 15th January 2020. We kindly request that items are returned to us in their original condition. The extended returns period excludes items that have been engraved.

Engraving

We are also delighted to offer a complimentary engraving service on many of our rings and wedding bands. Please allow an additional 6 working days for delivery for any engraved items. Engraved items cannot be exchanged or returned.

A Diamond is forever